Shipping & Delivery Policy

Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery times are derived from real world data collected from past orders. They are approximate times for reference only.

Processing

The processing time begins from the date you placed your order. It usually takes 1 business day to process your order. Once we've processed it, we can then ship it.

Shipping

Please Note:

1. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

2. What will happen if I refuse to accept my delivery? If the order is returned to us, once we have received it, we will refund 100% of your payment to you.

3. Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.

International Shipping

We currently do not offer international shipping.

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a link you can use to check its status.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Other Delivery Issues

Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

For Further Inquiries

Email: [email protected]

WhatsApp: +971 50 467 2622