Return Process

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you an email with the pick-up date.

Your happiness and satisfaction is our 1st goal. Please do not hesitate to contact us for any return question at [email protected].

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you used Cash on Delivery (COD), the refund will be in the form of a store credit.